Trained professionals
A growing technical team supporting customers across regions.
SERVICE & SUPPORTPower You Can Trust.
Power You Can Trust.
Support You Can Count On.
Trained professionals, online and on-site assistance, and a simple complaint process.
SERVICE STRENGTH
Always on.
Always near.
Growing support reach
Online coordination backed by trained field professionals.
Flexible assistance
Remote diagnosis followed by coordinated on-site support when required.
Complaint resolution
A clear registration and resolution journey through the official portal.
QR SERVICE FLOW
One clear support routeService support.
Service support.
Just a scan away.
Scan the QR code on your AURAWATT inverter and follow four clear steps from complaint registration to resolution.
Scan to beginComplaint registration ↗START HERE
Scan
Scan the service QR code available on your AURAWATT inverter.
YOUR DETAILS
Register
Enter the required product, installation and contact details.
TELL US
Raise
Select the concern and add clear supporting information.
WE TAKE OVER
Track & Resolve
Our service team coordinates diagnosis, visit planning and resolution.
Need help now?
One clear support route.
Use the service portal to raise a request, or activate the applicable product warranty.
INSTALLATION & WARRANTY
Protect the system.
Protect its performance.
Confirm compatibility
Match inverter, battery, PV input, cables and protection equipment to the approved design.
Follow the manual
Use trained installers, safe isolation, ventilation and specified protection.
Keep records
Retain invoice and serial details and activate the applicable warranty.
FREQUENTLY ASKED QUESTIONS
Answers before
you need support.
How do I raise a complaint?
Visit support.aurawatt.in and submit your product, contact and issue details.
How do I register warranty?
Visit warranty.aurawatt.in with your invoice, serial number and installation details.
Is warranty the same for every product?
No. Warranty is model-specific. Refer to the applicable product documentation and approved warranty policy.
Is on-site assistance available?
Online and on-site assistance is coordinated through the service process, subject to location and diagnosis.
NEED ASSISTANCE?
Choose the right
support route.
Register a complaint or activate the applicable product warranty.